Temetra Mobile2.4 - App Store

Temetra Mobile
Accurate, Efficient, Safe, Data Collection

Temetra Mobile is a meter data collection tool kit designed for today’s mobile employee that allows companies to get the most value and efficiency from their field workforce while also enhancing employee safety. The Temetra Mobile application enables laptop, tablet and smartphone meter reading and data collection in a flexible, affordable system that keeps you connected to your mobile workforce throughout the workday.

The Temetra Mobile app and web server host provide all the best features from decades of experience with innovative new features that will fulfill your mobile data collection needs, now and in the future.

Flexible and Affordable
The Temetra Mobile app is available for Apple iOS and iPad OS and can run on smartphones and tablets. This unmatched variety of choices allows the company to choose the best and most affordable device for each employee.

Connected
The mobile workforce can be online throughout the day. Data synchronization uses any Internet connection (cellular, Wi-Fi, or Ethernet) from anywhere the mobile user has an Internet connection: at home, in the office, or in the field.

Safe and Efficient
The Temetra Mobile app is designed to get the user to the meter as safely and quickly as possible. Codes and messages associate each meter with location tips and hazardous conditions. Codes and messages can be added to the main display, called up when desired, or pop-up at the start or end of the work order along with audio and vibration alerts. Mapping is available to all users to help get them get to the meters as quickly as possible.

Data Collection
The Temetra Mobile app includes support for both keyed data entry for visual reads and walk-by advanced automated meter reading (AMR). Data is stored instantly and safely in device memory and can be sent to the web server using cloud communications. Anyone equipped with a Temetra Mobile device can collect meter readings and other valuable information about company assets and perform a variety of other field activities.

Visual Meter Reading
At the heart of the Temetra Mobile app is visual meter reading perfected during Itron’s 40 years of experience. A robust read validation process provides an accurate and certified reading to ensure accurate billing. Each reading is compared to high and low limits defined for that meter. For any reading that is outside the limits, the user completes one or more validation tasks.

Asset Management
The Temetra Mobile app can be used to collect data to improve company operations and fulfill regulatory requirements including photos, trouble comments, GPS coordinates and more. Get the most from your mobile workforce by also managing basic field service activities such as investigations, meter exchanges, and maintenance.

Itron Wireless Communications Modules
Itron Advanced Automated Meter Reading (AMR) ensures accuracy, significantly increases efficiency and improves employee safety by eliminating exposure to hazardous conditions. Itron radio technology has evolved with the rapidly changing needs of the industry. Walk-by data collection is performed with the compact Itron Mobile Radio that uses Bluetooth(R) to connect to the Temetra app on a variety of mobile devices. Itron radios support wake-up and bubble-up modules. Itron communication modules can be deployed selectively on hard-to-access meters, in select regions or across the entire population and easily migrated to network based communications ensuring a safe and smart investment.

Version History Changed label for Route Details to Schedule Details. Can now access individual Route Statistics by clicking on a route, or on global header.
Updated Main Meter view and added support for reading meters with multiple readings manually or with a radio.
The Account and Meter Information views were combined into a single Meter Details view.
Can send log files on the device to the server for use in troubleshooting issues with a brief message prior to sending the files.
Additional UI updates and bug fixes. 2.4 6d ago Fixed an app crash on during startup for devices running iOS 27. 2.3.6 Sep 16 The Meter List view now updates correctly as reads are received when the Missed meter filter is set.
Keyed and wand Ad-hoc Reads are no longer created with an AAMR request.
Fixed the scrolling issue on the Route Details view.
Fixed the route filter selection/deselection. 2.3.5 Aug 31 Meter readers can now log breaks during reading.
Readers can now mark a meter as Customer Read.
Added the ability to collect Ad-hoc Reads and post to the server.
Introduced clustering at lower levels for scenarios such as a meter bank.
Additional bug fixes and UI improvements. 2.3 Jul 20 Improved mapping performance.
Fixed an issue causing the app to crash at times when using the Search box on the Meter List view. 2.2.5 May 20 Resolved an issue with missing map tiles on some devices.
The application no longer sends photos during Sync Reads.
Added persisting zoom level on Map view.
Successfully completed mode change requests no longer force complete with Skip QZ.
The application was fixed to allow downloading multiple routes manually. 2.2.4 May 7 Added support for forced photo and comment on Trouble Codes.
Formatted read was added to the endpoint details on the Radio Reads view.
Added a secondary sorting criteria to correctly display multiple meters on an account on the Meter List in the order they were imported on the server.
Fixed issues found that caused slowdowns during keying reads.
Additional bug fixes. 2.2 Apr 20 Ability to manually resequence meters; or resequence a route of meters based on read order.
Users can now request routes to load through the application. A requested route will be assigned and then synced down to the device.
Fix for iPad crash selecting from the Main Menu in portrait mode.
Fix for collecting contingency reads on Network Mode devices.
Additional bug fixes. 2.1.3 Feb 15 Ability to manually resequence meters; or resequence a route of meters based on read order.
Users can now request routes to load through the application. A requested route will be assigned and then synced down to the device.
Fix for iPad crash selecting from the Main Menu in portrait mode.
Additional bug fixes. 2.1 Feb 10 Performance improvements and bug fixes. 2.0.10.0 11/21/2025 Application framework update to Microsoft MAUI (Multi-platform App UI).
Updated Map experience that is now unified across all platforms. Icon refresh to a more modern look and unified styling.
Implemented in-app offline map downloading.
Removed option to disable camera in Settings
Added Contact field to the Account Information to display customer phone number imported on the server.
Bug fixes for devices in Dark Mode, fixes for Map view and performance. 2.0.9.0 11/08/2025 Application framework updated to Microsoft MAUI (Multi-platform App UI).
An updated Map experience. Icon refresh to a more modern look and unified styling.
Added Contact field to the Account Information to display customer phone number imported on the server. 2.0 10/15/2025 Added support for editing the Customer Message and associated attributes. This is controlled by a server-side permission similar to editing meter data. Also added support for beep and vibrate indicators to the Meter Message. 1.25 03/20/2025 Display the optional Customer Message with a requested beep and/or vibrate while reading meters. The message and associated display properties can also be viewed on a meter’s Account Information view. 1.24 02/24/2025 Fixed an issue where some users experienced an application crash during the Sign On process when using Single Sign On (SSO). 1.23.2 01/28/2025 Added support for full manual service workflows and AAMR support in XML file format.
Added support for 500S INS Cellular devices.
Support customer setting RF Frequency for individual handhelds on the server. 1.23 12/16/2024 Validated application works on device running new iOS 18 operating system.
Added support for collecting and posting Type 15 responses from older wake-up endpoints. This is controlled by an accompanying server parameter under Network Settings.
Updated the AAMR dialog on the Main Meter view for Contingency Read requests. When trying to read a device in mobile mode with a Signed Authorization request, the dialog should now show “Mode mismatch” for the response. 1.21 09/17/2024 Add a date check warning when device time is out of sync with the server.
Added an ‘Alerts’ filter and search to the Meter List and Map views. Can filter by validation and tamper types.
Ability to transmit up to 3 wake up tones defined on the server during Drive-by and Active Read modes.
Added text to an error message indicating the failure to upload data was due to a time shift on the device. 1.20.2 06/24/2024 Added ability to set the Network ID in 500G and 500W devices while configured in either 100S Mobile mode or IoT Network mode.
Added using Validation Code 99 to prevent reading validation.
Users are directed to re-enter a correct password to continue syncing if their password changes on the server.
Bug fixes. 1.19.4 05/13/2024 Added ability to set the Network ID in 500G and 500W devices while configured in either 100S Mobile mode or IoT Network mode.
Added using Validation Code 99 to prevent reading validation.
Users are directed to re-enter a correct password to continue syncing if their password changes on the server.
Bug fixes. 1.19.3 04/11/2024 Added ability to set the Network ID in 500G and 500W devices while configured in either 100S Mobile mode or IoT Network mode.
Added using Validation Code 99 to prevent reading validation.
Users are directed to re-enter a correct password to continue syncing if their password changes on the server.
Bug fixes. 1.19.2 04/01/2024 Added ability to set the Network ID in 500G and 500W devices while configured in either 100S Mobile mode or IoT Network mode.
Added using Validation Code 99 to prevent reading validation.
Users are directed to re-enter a correct password to continue syncing if their password changes on the server.
Bug fixes. 1.19 03/18/2024 Updated the message displayed when a Synchronization is performed and there is no work assigned to the user.
Certified the application on iOS 17.
Added the Route Details view, displaying current routes loaded with work progress. When loading a large number of meters to read in Drive-by mode, if the number of advanced commands exceeds the capacity of the radio, the user can de-select routes to send commands to the radio. This allows continuation of processing without the need to change assignments on the server.

Fixed an issue where cancelling taking of a photo during read validation failure would cause the remaining validation steps not to be executed. 1.18.2 12/18/2023 Temetra Mobile users can now sign in without assigned work. This replaces the limited Radio Reads functionality of v1.16.
Temetra Mobile users that use the normal sign in will be asked every 12 hours to verify their user credentials.
The latest IMR-SDK includes fixes for Bluetooth connectivity issues for iOS devices.
Fixed issue where selecting a Read Type with a blank description (when adding a New Service) caused the mobile application to crash. Now the Read Type code will be displayed if it does not have a description.
Sign In screen text for switching between sign in methods was updated to be more descriptive on iOS devices. 1.17.4 10/02/2023 Temetra Mobile has implemented new icons to show the user if any optional Advanced AMR requests are unprocessed.
The Radio Reads view displays any additional Out of Route reads collected. Individual reads can be deleted.
A new Sign In mode is now available that allows a user to sign in without having work assigned. Functionality is limited to the Radio Reads view and the Settings view to configure the radio.
To reduce photo upload times, photos are now resized to approximately 1/3 of the device’s photo resolution. Exact reduced size depends on the device and the original photo resolution.
Bug fixes. 1.16.4 08/28/2023